Privacy Policy

PART B: PRIVACY POLICY (ENGLISH)

1. Information We Collect

We collect information that you directly provide to us as well as data generated during our professional relationship:

• Personal & Contact Details: Full name, business email, phone/WhatsApp number, designation, company name, and billing address.
• Project Specifications & Data: Source codes, functional requirements, technical architecture, database schemas, and digital assets shared for development.
• Technical Information: IP addresses, browser types, operating system details, and system diagnostic logs when accessing our web portals.

2. How We Use Your Information

We use the collected information for the following purposes:

• Delivering custom software, mobile apps, and engineering solutions as contracted.
• Client communications, project status updates, deployment notifications, and customer support.
• Issuing commercial invoices, tracking payment milestones, and financial bookkeeping.
• Complying with statutory legal obligations and regulatory standards in Pakistan.

3. Confidentiality and Data Protection

• Strict Confidentiality: All project specifications, commercial data, and proprietary code are treated as confidential business information under Non-Disclosure standards.
• Security Controls: We implement industry-standard encryption, secure cloud architectures, multi-factor authentication (MFA), and role-based access restrictions to protect against unauthorized access, loss, or disclosure.

4. Third-Party Sharing and Disclosures

• Zero Commercial Selling: We never sell, rent, or trade your personal or business data to third-party advertisers or data brokers.
• Authorized Service Providers: Data may be processed by trusted infrastructure partners (e.g., AWS, Google Cloud, Supabase, GitHub, payment gateways) strictly for hosting, deployment, and operational execution under contractual confidentiality safeguards.
• Legal Compulsion: We may disclose data if required by Pakistani law, court summons, or regulatory authorities.

5. Your Rights and Control

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of any inaccurate or outdated information.
• Request deletion or secure archiving of your personal details upon project completion (subject to accounting and tax record-keeping requirements).
• Request retrieval and export of your project assets and databases upon settlement of accounts.

6. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect advancements in technology or changes in applicable privacy laws. Updated versions will be published with a revised "Effective Date".

7. Contact Us

For any inquiries regarding our Terms or Privacy Policy, please reach out to:

• Company: The Pak Clicktes (Pvt)
• Email: team@thepakclicktes.com / info@thepakclicktes.com
• Website: https://thepakclicktes.com